Acceptance of Terms
By accessing or using our website, you formally agree to comply with these Terms of Use. These terms serve as a binding legal agreement between you and our business. They govern all interactions with our website, including browsing, creating an account, placing orders, submitting reviews, or subscribing to updates.
You may only use this site if:
- You are at least 18 years old or are using it under the supervision of a legal guardian.
- You have the legal capacity to enter into binding agreements.
- You agree to follow all applicable laws and regulations when using this platform.
If you do not accept these terms in full, you must not use the website or any of its services. Continued access will be considered your explicit consent to be bound by all conditions stated here.
We reserve the right to update these terms at any time. Material changes will be communicated on this page. Your continued use after changes are posted confirms your acceptance of the updated terms.
Eligibility & Account Use
To use our services, you must be legally eligible to form a binding contract. This means:
- You must be at least 18 years old, or accessing under the direct supervision of a parent or legal guardian.
- You must not be prohibited by law from using our platform or purchasing online.
When you create an account, you’re responsible for the accuracy of the information you provide. This includes your full name, valid email address, shipping details, and any other details we request for a seamless experience. Incomplete, false, or outdated information may result in order cancellation or account restrictions without notice.
Your account is yours alone, sharing login credentials or allowing unauthorized access is strictly prohibited. We take security seriously. If you suspect unauthorized activity on your account, notify us immediately. We’ll work with you to secure your account and prevent misuse.
We reserve the right to suspend or terminate any account that violates these terms, misuses the platform, or engages in activity that compromises the experience or safety of others.
Trademarks and Copyrights
All written content, product visuals, descriptive copy, interface layout, and branded design elements on this website are the result of thoughtful creation and purpose-driven presentation. These assets represent more than just visual appeal, they communicate our product standards, research, and the values we stand for as a curated brand. Their originality holds value not just for us, but for the trust we aim to build with our customers. As such, these materials are recognized as intellectual property and are safeguarded under the copyright laws of Pakistan. All rights are reserved.
User Conduct & Restrictions
To maintain a secure, respectful, and reliable experience for everyone, we expect all users to interact with our platform responsibly. By using our website, you agree to:
Provide accurate, up-to-date information during account creation, checkout, or any other submission.
Use the website solely for personal and lawful purchasing purposes, not for scraping data, reselling content, or mimicking functionality.
Avoid submitting harmful content, including abusive language, misleading reviews, malware, or files that disrupt the functionality or safety of the platform.
Refrain from impersonating another person or falsely claiming affiliation with our team, partners, or services.
Not attempt to bypass security features, access restricted areas, or tamper with backend processes such as pricing, order flows, or coupon systems.
Use respectful communication when contacting our team, commenting on public channels, or reviewing products.
We reserve the right to monitor, restrict, or terminate access to users who violate these terms, especially in cases of fraud, abuse, manipulation, or any action that negatively affects other users or the integrity of our platform. This isn’t just about protecting us, it’s about protecting the trust, safety, and fairness we work hard to offer to every customer.
Order Acceptance & Payment Terms
All orders placed through our website are considered offers to purchase and are subject to review and approval. We reserve the right to refuse or cancel any order for reasons including but not limited to: inaccurate product information, pricing errors, payment issues, stock unavailability, or suspected fraud.
A confirmation email is sent upon successful order placement. However, final acceptance occurs only after the payment is verified and the product is prepared for shipment.
We accept payments through approved methods listed at checkout (e.g., Cash on Delivery, local payment gateways). Prices are listed in the relevant local currency, inclusive of applicable taxes unless otherwise noted. If payment fails or is reversed, the order will be automatically cancelled.
Misuse of coupon codes, fake transactions, or attempts to manipulate the payment process may result in account restriction and legal action where applicable.
Our goal is to offer a transparent and secure purchasing experience. Every transaction is processed with fairness and clarity, for both the buyer and the business.
Shipping, Delivery & Return Policy
We currently ship orders across Pakistan using trusted local courier services. Shipping timelines may vary based on your location, product availability, and order volume. Estimated delivery windows are clearly stated during checkout, and tracking information is provided once your order is dispatched.
Shipping fees, if applicable, will be calculated and displayed before payment. Orders may be delayed during high-volume periods, weather conditions, or courier-related disruptions. We are not responsible for delays beyond our control, but we actively support customers in tracking and resolving delivery issues.
Cash on Delivery (COD) is available for eligible regions. For prepaid orders, ensure that payment is successfully processed to avoid delays in dispatch.
We accept returns or exchanges for eligible items within the specified return window — provided the product is unused, undamaged, and in its original packaging. Digital proof of unboxing may be requested to process claims involving damaged or incorrect items.
Refunds (where applicable) are processed via the original payment method or through bank transfer for COD orders, once the returned item is received and approved. We prioritize clear communication and support throughout your order journey. For any issues with shipping, delivery, or returns, our support team is available to assist promptly and professionally.
Limitation of Liability
While we take every step to ensure accuracy, product quality, and a reliable shopping experience, our platform and its content are provided “as is” without warranties of any kind, expressed or implied.
We do not guarantee uninterrupted access, error-free operation, or absolute accuracy in listings, pricing, stock levels, or delivery timelines. Product details are based on supplier data, and while we verify specifications wherever possible, minor variations may occur.
Under no circumstance shall our platform, team, or partners be held liable for:
Direct or indirect losses arising from delayed delivery, miscommunication, or third-party service failures (such as courier delays or payment gateway errors).
Inaccurate usage of products that deviate from manufacturer guidelines.
Technical issues, including downtime, data loss, or browser/device compatibility problems.
Any incidental or consequential damages caused by reliance on the content or tools available on the site.
Liability, if legally required, is strictly limited to the amount paid by the user for the product or service in question. This clause protects both parties, setting clear expectations and boundaries while reinforcing our commitment to responsibility, transparency, and customer-first support.
Modifications to Terms
We may update these Terms of Use from time to time to reflect changes in our services, legal requirements, or business practices. All revisions will be posted on this page with the “Last Updated” date. Continued use of the site after updates means you accept the revised terms. We recommend reviewing this page periodically to stay informed.
